Social business intelligence for your network

Social Business Intelligence™ analytics lets you see the important people, conversations, and topics in your Socialcast community and measure the power of your collaborative efforts. Social Business Intelligence (SBI) provides real-time feedback and actionable insights into the employees, topics, and information occurring in your Socialcast community.

Conversation Intelligence

A visual representation of all the conversations in your Socialcast community lets you identify the most active conversations, and allows you to drill down into the details of the discussion. With a simple click, you can take a pulse on the company and what people are talking about.

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Each colored circle represents a conversation—the larger the circle, the more active the conversation is
Hover over circles to see an excerpt from that message, number of comments and likes, and any tags used within the message or comments
Choose custom date ranges to see activity around important announcements or company milestones

Organizational Connections

Social Business Intelligence™ gives you an in-depth look into the adoption patterns within your Socialcast community so you can drive engagement and adoption in a more targeted way.

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See the growth of your Socialcast community over time, including the number of active accounts, the departments and business units with the most members, the groups with the most membership growth, and information about the number of invitations that have been issues and who they were sent to
Choose custom date ranges to see adoption patterns around community adoption campaigns or special announcements

Leaderboards

Social Business Intelligence™ shows you at a glance who your leaders are in your community. Track activity, levels of participation, and individual member influence in your Socialcast community.

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Socialcast defines three communication user roles: Brokers, Central Connectors, and Peripheral Players
See individual user activity as well as a more high level view of the number of user logins and general levels of participation

Custom Reporting & Analytics

Using advanced analytics and statistical analysis, our data team will analyze the activity in your community to identify key trends, important people, what’s working, and offer suggestions on how to improve adoption and employee engagement.

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Social business intelligence for your network

Conversation Intelligence

Trending Topics

Organizational Connections

Leaderboards

Custom Reporting & Analytics